Housing Staff and RHA Resources

Logo for UNC Information Technology Services (ITS)
Logo for The Department of Housing and Residential Education

This site is intended to be used by Housing staff and RHA members as a collection of resources, provided by ResNET, to assist with projects, events and services that benefit the residence hall communities. Choose a Resource below to get started!

  • Information Technology Support - Problems with your computer's hardware or software? Need help with a personal laptop, printer, or with a device in a Community Office? For any technology problem, call 962-HELP and they can route your issue to the appropriate group.

  • Housing Event & Project Support Request - Equipment setup for events and other IT consulting opportunities.

  • CCI Printer Support - Directions, Video tutorial, and other resources to help you support the Pharos-based CCI printer.

  • Digital Signage - Information regarding the ResNET digital signs and submitting content to those signs.

  • Guest/Camp/Conference Internet Access - Details on how to connect a non-UNC affiliate to our campus network (wired or Wi-Fi).

  • Add or Remove an Employee - for Full-Time Housing Staff and Community Manager use only. Used when onboarding an employee to allow access or when terminating employment to remove access. Under the Type of Help Needed: dropdowns select "Housing Staff IT Support" and "Staff Access - Add/Remove" and then fill out the requested information in the Problem Description.