Housing Staff and RHA Resources
This site is intended to be used by Housing staff and RHA members as a collection of resources, provided by ResNET, to assist with projects, events and services that benefit the residence hall communities. Choose a Resource below to get started!
- Information Technology Support - Problems with your computer's hardware or software? Need help with a personal laptop, printer, or with a device in a Community Office? For any technology problem, call 962-HELP and they can route your issue to the appropriate group.
- Housing Event & Project Support Request - Equipment setup for events and other IT consulting
- CCI Printer Support - Directions, Video tutorial, and other resources to help you support the Pharos-based CCI printer.
- Digital Signage - Information regarding the ResNET digital signs and submitting content to those signs.
- Guest/Camp/Conference Internet Access - Details on how to connect a non-UNC affiliate to our campus network (wired or Wi-Fi).
- Add or Remove an Employee - for Full-Time Housing Staff and Community Manager use only. Used when onboarding an employee to allow access or when terminating employment to remove access. Under the Type of Help Needed: dropdowns select "Housing Staff IT Support" and "Staff Access - Add/Remove" and then fill out the requested information in the Problem Description.