Welcome to UNC Live Chat!

This service is provided Monday through Friday, 9am-6pm, to students, faculty and staff of UNC-Chapel Hill by the ITS Response Center. UNC Live Chat connects you to support staff who can assist you with technical issues.

Please fill out the fields below and click on the Tarheel to proceed. Your chat request will be sent to the next available consultant.

Note: Per ITS-Security policy, we are unable to reset Onyen passwords via UNC Live Chat. Please call (919) 962-HELP (4357) for assistance.